Purpose: To list some common questions from users, providing solutions for problems users cannot resolve on their own.

Table of Contents

I. Overview 1

II. What is the maximum payment amount on this platform? 1

III. How can I tell if an online payment was successful? 1

IV. What are the reasons for a "Payment Declined" message? 2

V. How to make an online payment? 2

I. Overview

The mall supports online payment. This document lists solutions to common user problems. Users can refer to it here. If a problem arises that this document cannot solve, users can call the Fubu hotline: 021-61833519, and customer service will help resolve the issue you encountered.

II. What is the maximum payment amount on this platform?

Currently, various banks impose certain limits on online payments. Due to different bank policies, it is recommended that you consult your bank regarding related matters when applying for online payment functionality.

III. How can I tell if an online payment was successful?
3.1 After completing the online payment process, the system should indicate that the payment was successful. If the system does not indicate success or failure, you can check your bank card balance via phone, ATM, counter, or online banking. If the amount has been deducted, it means your payment was successful.
3.2 If the payment is unsuccessful due to credit card overdraft, insufficient passbook balance, accidental disconnection, etc., please log in to Fubu Chemical Fiber, go to "My Orders" under the "My Account" page, find the unpaid order, and complete the payment again.

IV. What are the reasons for a "Payment Declined" message?
4.1 The bank card you hold has not activated the online payment function.
4.2 The bank card is expired, invalid, or reported lost.
4.3 Insufficient balance in the bank card.
4.4 Incorrect bank card number or password entered.
4.5 Incorrect identification number entered.
4.6 Anomaly in bank system data transmission.
4.7 Network interruption.

4.8 The bank card used is not a corporate account.

V. How to make an online payment?

Add products to the shopping cart, click "Checkout" -- select "Online Payment" as the payment method, fill in the shipping address and other order details, click "Submit Order", choose the payment method and complete the payment.